Getting Started with Student Learning Space
Getting Started with Student Learning Space
*If your account is locked, please request an account unlock by clicking here.
SYSTEM REQUIREMENTS
- The Singapore Student Learning Space (SLS) is accessible through the internet browsers on either Windows PC, Mac, iPad, or Android tablets (with screen size larger than 7 inches for good user experience).
INITIAL LOGIN
- SLS can be accessed from https://learning.moe.edu.sg. The username and default password has been printed on a sticker and given to you through your form teacher.
- During the FIRST login, you will be prompted to change your password (refer to Fig. 1b). You will need to key in your new password twice. Please note that the password must contain alphanumeric characters and is case-sensitive. It should:
a. be 8 characters or longer;
b. contains at least 1 letter and 1 number; and
c. be changed every 90 days (you will be directed to the change password page automatically)
- After you have changed your password, you will be prompted with an option to enter your email address in the “Password Reset Email Address” field (refer to Fig. 1c). A verification email will be sent to this email address.
5. The next step would be to set up the Security Questions. You will need to answer these Questions to verify that you are the legitimate account holder, when you need to perform a password reset via self-help or by calling Helpdesk.
PASSWORD RESET
6. If you have forgotten your password, you can reset it via the following methods:
a) password reset using password reset link,
b) password reset using security questions, or
c) call the SLS Helpdesk.
Password Reset using Password Reset Link
7. Perform the following steps to reset password using Password Reset Link Method:
a) Click the “Forgot Password” link at the login page (refer to Fig. 2a).
b) You will need to enter your username (refer to Fig. 2b).
c) Select “Send a password reset link to your email” and click Submit (refer to Fig. 2c).
d) An email with the password reset link will be sent to your email address (refer to Fig. 2d). Click the reset password link in the email to bring you to the Reset Password Page. The link is valid for 10 minutes.
e) In the Reset Password page, enter a new password (refer to Fig. 2e). You will need to enter the new password twice to confirm that you have entered it correctly. Then click Submit.
f) If your password was successfully reset, you will be brought to the SLS login page.
Password Reset Using Security Questions
8. Perform the following steps to reset password reset by using Security Questions:
a) Click the “Forgot Password” button at the login page (refer to Fig. 3a).
b) You will need to enter your username (refer to Fig. 3b).
c) Select “Answer the Security Questions” and click Submit (refer to Fig. 3c).
d) In the “Security Questions” page, key in the answers to the security questions (refer to Fig. 3d). Click Submit.
e) If you have answered the security questions correctly, you will be brought to the Reset Password page (refer to Fig. 3e). You will need to enter the new password twice to confirm that you have entered it correctly. Then click Submit.
f) If your password was successfully reset, you will be brought to the SLS login page.
g) If you have answered the questions incorrectly, you will be brought to the Password Reset Unsuccessful page (refer to Fig. 3f). Click on the Retry button to try again. You can attempt up to 6 times before your account is locked for security reasons.
CALL THE SLS HELPDESK
9. You can call SLS Helpdesk to reset your password. You will need to answer the security questions to verify that you are the legitimate account holder.
Tel: (65) 6702 6513
Operating Hours
Mondays ― Fridays: 4:00 am ― 9:00 pm (school days), 9:00 am ― 9:00 pm (school holidays)
Saturdays: 9:00 am ― 3:00 pm
*Closed on Sundays & Public Holidays
*If your account is locked, please request an account unlock by clicking here.